Privacy Policy

Effective Date: 24-11-2023

Imzak Organics ("we", "our", "us") operates the website https://imzakorganics.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

A. Information you provide

Contact details: name, email address, phone number
Order details: billing and shipping address, products purchased, order notes
Account details: if you create an account, we store basic profile information
Payment information: payments are processed securely by third-party payment gateways. We do not store your full card details on our servers.
Support messages: information you share when you contact us

B. Information collected automatically

IP address, browser type, device information
Pages visited, time spent on pages, clicks, referring/exit pages
Approximate location based on IP (city/state level)
Cookies and similar tracking technologies (see Cookies section below)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations, shipping updates, invoices, and support responses
Communicate with you about products, offers, and updates (only if you opt in, and you can unsubscribe anytime)
Prevent fraud and secure our store
Improve our website, products, and customer experience
Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies to run and improve the store. Cookies help us remember your preferences, keep your cart working, understand site usage, and improve performance.

You can control cookies through your browser settings. Disabling cookies may impact site functionality (for example, your cart or checkout).

4. Sharing Your Information

We share information only when necessary to run our business, such as with:

Shopify (our e-commerce platform)
Payment gateways to process payments securely
Shipping and logistics partners to deliver your orders
Service providers for analytics, website performance, and customer support tools
Legal authorities if required to comply with law or protect our rights

We do not sell your personal information to third parties.

5. Marketing Messages

If you subscribe to our marketing communications, we may send you promotional emails or messages. You can unsubscribe anytime using the link in our emails or by contacting us.

6. Data Retention

We keep personal information only as long as needed to fulfill orders, provide support, maintain business records, and comply with legal obligations. When it is no longer required, we securely delete or anonymize it.

7. Data Security

We take reasonable security measures to protect your information. However, no website or electronic transmission is 100% secure. You use the website at your own risk.

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (where legally permitted)
Opt out of marketing communications

To make a request, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please read their policies directly.

10. Children’s Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.