Terms and Conditions

Effective Date: 24/11/2023

These Terms and Conditions govern your use of the website https://imzakorganics.com and any purchase of products from Imzak Organics ("we", "our", "us"). By accessing our website or placing an order, you agree to these Terms. If you do not agree, do not use the website.

1. Store Information

  • Business Name: Imzak Organics
  • Email: [your email]
  • Phone: [your phone]
  • Address: [your business address]

2. Eligibility

By using this website, you confirm that you are at least 18 years old or you are using the website under the supervision of a parent or legal guardian.

3. Products and Information

We sell food and wellness related products including honey and related items. Product images are for illustration purposes. Actual packaging may vary.

We make reasonable efforts to display accurate product information, pricing, and availability, but errors can occur. We reserve the right to correct errors and update information without prior notice.

4. Orders and Payments

  • All orders are subject to acceptance and availability.
  • We may cancel or limit quantities in case of suspected fraud, pricing errors, stock issues, or misuse.
  • Prices are shown in INR unless otherwise stated.
  • Payments are processed through secure third-party payment gateways. We do not store full card details.

5. Shipping and Delivery

Delivery timelines vary by location and courier service. Any estimated delivery date is an estimate only and not a guarantee.

  • Shipping Charges: shown at checkout (if applicable).
  • Order Tracking: tracking details will be shared once shipped (if available).
  • Delays: we are not responsible for delays due to courier disruptions, weather, strikes, incorrect address, or events outside our control.

6. Returns, Refunds, and Cancellations

Due to the nature of consumable products, returns may be limited for hygiene and safety reasons. Please read our Returns and Refund Policy for detailed rules.

  • Damaged or Incorrect Items: report within [48 hours] of delivery with unboxing photos/video.
  • Order Cancellation: cancellations are allowed only before the order is shipped.
  • Refunds: if approved, refunds are processed to the original payment method.

Returns and Refund Policy link: View Refund Policy (update this link if your policy page URL is different).

7. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Information on our website is for general knowledge only and should not be considered medical advice.

If you have allergies, medical conditions, are pregnant, or are under medication, consult a qualified healthcare professional before use. Honey should not be given to infants under 12 months.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or reverse engineer the website
  • Upload malware, spam, or abusive content
  • Misuse discount codes or promotions
  • Impersonate another person or provide false information

9. Intellectual Property

All content on this website including text, images, logos, product descriptions, and design is owned by Imzak Organics or licensed to us. You may not copy, reproduce, republish, or distribute any content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Imzak Organics will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability for any claim related to an order will not exceed the amount you paid for that order.

11. Indemnity

You agree to indemnify and hold harmless Imzak Organics, its owners, employees, and partners from any claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights.

12. Privacy

Your use of the website is also governed by our Privacy Policy. View Privacy Policy (update this link if your policy page URL is different).

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of [Your City, State], India.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with updated dates. Your continued use of the website means you accept the updated Terms.